{"id":1032,"date":"2025-05-14T13:12:09","date_gmt":"2025-05-14T13:12:09","guid":{"rendered":"https:\/\/northernwebdesign.co.uk\/NBOR\/?page_id=1032"},"modified":"2025-08-15T13:13:31","modified_gmt":"2025-08-15T13:13:31","slug":"faqs","status":"publish","type":"page","link":"https:\/\/northernwebdesign.co.uk\/NBOR\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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Frequently asked questions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Straightforward answers about how our Broker of Record model works \u2014 and what it doesn\u2019t do.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Frequently asked questions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Straightforward answers about how our Broker of Record model works \u2014 and what it doesn\u2019t do.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Explore our FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Who is this service for?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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National Broker of Record Services is designed for licensed real estate professionals, brokerages, and affiliated partners needing compliant brokerage support in states where they are not licensed or do not meet physical presence requirements.<\/p>

We support:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAgents and brokers who need a Listing Broker of Record in turf states <\/b>(where co-brokerage is not permitted)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAgents and brokerages who need a co-broker agreement <\/b>in cooperative states (we also manage required filings)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAgents working in physical presence states,<\/b> where we provide compliant referral-based representation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Whether you\u2019re handling a one-off transaction or managing a high-volume portfolio, we provide the licensing, compliance, and transaction oversight to keep you moving.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Are your Broker of Record services legally compliant with state licensing laws?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes. We maintain active broker licenses in 35 states and ensure all services comply with each state\u2019s licensing laws and regulatory requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    What states are you licensed in?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    We are licensed in the following 35 states:<\/strong>
    AL, AR, CA, CO, CT, FL, GA, IA, IL, IN, KS, MA, MD, ME, MI, NC, NY, NV, OH, OK, OR, SC, TN, TX, VT, VA, WI, and WA.<\/p>

    Need coverage elsewhere?<\/strong>
    We may be able to expand based on your transaction volume.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    What are turf states (TS)?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Turf states do not allow co-brokerage unless you hold a license in that state. In these jurisdictions, we must act as the sole listing agent and handle all licensed duties. Your role is limited to a referral capacity.<\/p>

    Turf States:<\/strong>
    KY, MO, NE, NM, NJ, PA, and UT.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    What are physical presence states (PPS)?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Physical presence states require the broker to maintain a local office or resident broker. In these states, we act as Broker of Record and you may participate only through a referral agreement.<\/p>

    Physical Presence States:<\/strong>
    AK, AR, CA, D.C, DE, FL, HI, ID, IA, IL, ME, MA, MI, MN, MT, NY, OK, TX, VT, VA, WV, and WI.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    What are cooperative states (CS)? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Cooperative states permit out-of-state brokers to co-broker with a locally licensed firm. In these states, you can remain client-facing as a Listing Consultant or Asset Manager under our supervision. We handle required co-broker agreements and filings.<\/p>

    Cooperative States:<\/strong>
    AL, AZ, CO, CT, GA, IN, KS, LA, MD, MS, NC, ND, NH, NV, OH, OR, RI, SC, SD, TN, WA, and WY.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I still be the listing agent? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    No. In states where you are not licensed, you may not act as the official listing agent of record. National Broker of Record Services will be listed as the Broker and Agent of Record.<\/p>

    In cooperative states<\/b> and physical presence states<\/b>, you may be identified in marketing materials as a Listing Consultant<\/b>, Asset Manager<\/b>, or similar non-licensed role. You may fully participate in client communications, marketing coordination, and deal strategy, provided your activities comply with applicable state laws.<\/p>

    In turf states<\/b>, where co-brokerage is not permitted, you may not perform any licensed duties. Your role is limited to client support under a referral agreement, and all brokerage functions are handled by the Broker of Record.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Who handles the transaction, and how am I able to stay involved? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    In cooperative<\/strong> and physical presence<\/strong> states, you handle the transaction directly \u2014 including client communication, negotiation, and execution \u2014 under our supervision through a formal agreement. This model complies with state law and allows your active participation while we ensure compliance and oversight.<\/p>

    In turf states<\/strong>, all licensed duties must be performed by the Broker of Record. You may not engage in any brokerage activity but may support the transaction as a referral partner or strategic advisor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Do you represent the buyer or seller? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    In cooperative<\/strong> and physical presence<\/strong> states, you represent the client directly under our supervision. We provide the compliance framework and remain in the background unless specifically authorized to assist.

    In turf states<\/strong>, all licensed representation must be conducted by the Broker of Record. Your involvement is limited to support or referral functions unless explicitly permitted by law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Do you offer buyer or tenant representation? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Buyer or tenant representation is not part of our standard offering but may be considered for select commercial transactions on a case-by-case basis, based on state limitations and your role.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Do you solicit my clients? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    No. Your clients are your clients. We maintain a strict non-solicitation policy, and provide Non-Disclosure and Non-Circumvention Agreements when appropriate to protect those relationships.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I use my own branding?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes \u2014 with limitations. In cooperative<\/strong> and physical presence <\/strong> states, you may use your company\u2019s branding and marketing materials if they comply with local disclosure requirements. Our name must still appear as the licensed Broker of Record.<\/p>

    In turf states<\/strong>, all marketing must originate from us and include only approved disclosures. Co-branding is not permitted in these jurisdictions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Do I need to disclose your name as Broker of Record? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\tYes. In all states, our name must appear on advertising, contracts, and listing materials as the licensed Broker of Record. This is a legal requirement and applies regardless of your branding. We provide the required disclosures and review all materials to ensure full compliance.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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    What if my transaction requires MLS or platform exposure?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    We can list the property under our license on platforms such as MLS, CoStar, Crexi, or Brevitas. We handle submission directly or offer guidance depending on the platform and jurisdiction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    How do you charge for your services?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Our pricing is transparent and based on deal type, jurisdiction, and complexity. We offer flat-fee options, per-transaction billing, and volume-based pricing models.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Are there marketing fees? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes. We operate on a pass-through model: you pay only the actual costs of third-party marketing platforms (e.g., CoStar, LoopNet, Crexi). A 10% administrative processing fee is added to cover internal coordination and billing. If marketing assets are shared across multiple clients or listings, fees will be billed on a pro-rata basis. All marketing costs are billed monthly and due upon invoice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    How are commissions handled?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Commission structures are agreed upon in advance based on your role and responsibilities in the transaction. All commissions are paid directly to National Broker of Record Services and disbursed to the participating party in accordance with our written agreement. This structure ensures full compliance with state regulations governing compensation and licensure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Are you involved in the negotiation or contract process? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Only for compliance oversight. We review contracts for regulatory accuracy\u2014not for legal content or negotiation terms. You or your legal team handle all deal negotiations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Do you provide Errors & Omissions (E&O) coverage?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes. All transactions conducted under our license are covered by our brokerage E&O policy. Additional coverage options may be available depending on your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Do you provide in-person support?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    No. We are a virtual compliance solution. We do not offer showings, site visits, or local representation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I use my own agents or team members under your license?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    No. All transaction activity must be conducted through our brokerage. We do not extend licensure to unaffiliated agents or internal teams.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I co-brand marketing with your firm name? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    In cooperative<\/b> and physical presence<\/b> states, co-branding may be permitted with prior review. All materials must comply with advertising laws and include required disclosures showing National Broker of Record Services as the licensed brokerage.<\/p>

    In turf states<\/b>, co-branding is not allowed. All marketing must be conducted solely under our name using approved disclosures.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Is there a minimum volume required to use your services?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    No. We support both single transactions and high-volume clients. There is no minimum deal count required to get started.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    How quickly can you onboard a new transaction?\u2028 <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Once agreements are signed and required documentation is submitted, onboarding typically begins within one business day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t